Subscription-based services have been around for decades,
including newspapers and magazines, utility services, gained significant traction due to the internet and digital and have ,and mail-order catalogues, to name but a few technology.
However, as we stepped out of COVID-19, many more services introduced the subscription model. Pret a Manger and Uber now have a subscription-based service.
But could it work in a professional services business? Absolutely. I’ve started working with clients, showing them how to implement a subscription-based service.
There are several benefits, including predictable revenue streams, enhanced customer loyalty, and improved client retention.
Here are some considerations:
1.Define Your Service Offering: Identify the specific service you will offer through the subscription model.
2. Determine Subscription Tiers: Create different subscription tiers based on the level of service and features offered.
3. Set Pricing Structure: Determine the pricing for each subscription tier based on the value provided and the market demand for your service.
4. Design Subscription Plans: Develop subscription plans with different billing cycles, such as monthly, quarterly, or annual billing to accommodate varying client needs and budget preferences.
5.Create Value Proposition: Clearly communicate your service’s value proposition to potential clients. Highlight the benefits – ongoing access to your expertise, personalised support, and cost savings through having a subscription.
6. Launch Marketing Campaign: Launch a targeted marketing campaign to a specific set of clients to see how they respond.
7. Offer Trials: Consider offering a trial to allow potential clients to experience your subscription service before committing to a long-term subscription. This builds trust while demonstrating value.
8. Gather Feedback: Getting feedback is the lifeblood of making this successful and will help you to understand client needs, preferences, and pain points. Use this feedback to iterate and improve your offering.
Following these steps, you can successfully implement a subscription-based service for your business and create a sustainable revenue stream.